2) The hotline is their for "everyone." The second story is about a little girl who used the hotline to relax. When the 7 year old's family had to go into the shelter the only way she could come calm down was to sing but her singing bothered her family in the tightly enclosed quarters and made them anxious. So instead she called the hotline and would sing to the people on the other end of the line.
3) The mobile unit helped one little girl and her family move past serious trauma when the father called this past winter. For two years his daughter had been sleeping fully clothed with one foot off the bed in case the sirens rang and they would have to go to the shelter. She had been scared to shower...just scared to do anything that made her slightly more vulnerable. The mobile came in and his been working with the little girl and her family to come up with better coping techniques and how to create a more nurturing home environment in a harsh reality.
4) The last story I will share on this post is about the helpline. Last Hanukkah a man called and said that he was "very lonely and dreaming to light the candle with someone." So the volunteer on the hotline said that they would light the candles together over the phone.
I believe that these four stories give some important insight on the vastness of NATAL's resources.

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